77fbc Privacy Policy

1 Introduction and Overview

77fbc is a trusted online betting and casino platform operated for players in Bangladesh. We place the highest priority on protecting our users' personal information. This privacy policy ("Policy") explains how 77fbc collects, uses, discloses, and safeguards your personal information.

By using our platform, registering an account, or using our services, you consent to the processing of your information in the manner described in this privacy policy. For any questions about our privacy policy, contact us at [email protected].

This policy applies to the 77fbc.cam website and all services connected to it. We reserve the right to amend this policy as needed, and you will be notified of any significant changes.

2 What Information We Collect

77fbc may collect the following types of information:

2.1 Personal Identity Information

• Full name (legal name)
• Date of birth (for age verification — only persons aged 21 or above may register)
• National ID or passport number (when identity verification is required)
• Email address
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction verification)
• Deposit and withdrawal history
• Banking information (where applicable)

2.3 Technical Information

• IP address and device identifiers
• Browser type and operating system
• Cookies and session data
• Time and date of site access
• Page visits and navigation patterns

2.4 Gaming Activity Information

• Betting history and gaming transactions
• Bonus usage information
• Account login and logout times
• Session duration and gaming frequency

3 How We Collect Information

77fbc collects information in the following ways:

3.1 Information You Provide Directly

You provide information directly to us when you create an account on our platform, fill in a registration form, make a deposit or withdrawal, contact customer support, or take part in a promotion.

3.2 Automatically Collected Information

When you browse the 77fbc.cam website, our servers automatically collect technical information. This includes cookies, web beacons, and log files.

3.3 Information Received from Third Parties

We may collect information from verification service providers for the purposes of identity verification, fraud prevention, and age confirmation. This process is essential for operating a safe and reliable platform.

4 Use of Information

77fbc uses your information for the following purposes:

• Account management: To create, maintain, and verify your account.
• Service delivery: To run betting, gaming, and transaction services without interruption.
• Security: To prevent fraud, money laundering, and other unlawful activities.
• Age verification: To ensure services are provided only to persons aged 21 or above.
• Customer support: To resolve your questions and complaints.
• Financial transactions: To process deposits, withdrawals, and bonuses.
• Responsible gaming: To identify problematic gaming behaviour and take necessary action.
• Platform improvement: To analyse user experience and improve service quality.
• Communication: To inform you of important policy changes, promotional offers, and account-related matters.
• Legal compliance: To comply with applicable laws and regulations.

5 Disclosure and Sharing of Information

77fbc does not sell your personal information to any third party. However, we may share your information in the following circumstances:

5.1 Service Provider Partners

Information may be shared only as necessary for service delivery with payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, gaming software providers (such as Pragmatic Play, Evolution Gaming, and Spribe), and IT infrastructure providers. These partners are required to comply with our privacy standards.

5.2 Legal Obligations

We may be legally required to disclose information in response to a court order, government directive, or a valid request from a law enforcement authority.

5.3 Fraud Prevention

In cases of suspected fraud or money laundering, information may be disclosed to the relevant authorities.

5.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred to the new owner, but it will continue to be governed by the terms of this policy.

6 Information Security

77fbc uses industry-standard technology to protect your information. Our security measures include:

• SSL encryption: All data exchanged between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology.
• Firewall protection: Advanced firewall systems prevent unauthorised access.
• Access controls: Only authorised staff can access your information, and only when required for a specific task.
• Regular security reviews: Our system security is reviewed and updated on a regular basis.
• Data minimisation: We collect and store only the information that is necessary.

However, 100% security on the internet cannot be guaranteed. If you believe your account security has been compromised, contact us immediately at [email protected].

7 Data Retention Period

77fbc retains your information in accordance with the following policy:

• Information for active accounts is retained for the entire duration the account remains open.
• After an account is closed or becomes inactive, information may be retained for as long as necessary to meet legal and regulatory requirements.
• Financial transaction records are retained for the period required under applicable financial laws.
• In the case of a legal claim or dispute, relevant information is retained until the matter is resolved.

Once the applicable retention period has ended, we securely delete or anonymise the information.

8 Cookie Policy

The 77fbc.cam website uses cookies. Cookies are small text files stored in your browser that help us remember your preferences and improve service quality.

8.1 Types of Cookies

• Essential cookies: Required for the basic operation of the site, such as maintaining login sessions.
• Functional cookies: Used to remember language preferences and other settings.
• Analytics cookies: Used to analyse website traffic and user behaviour.
• Security cookies: Used to prevent fraud and unauthorised access.

8.2 Cookie Controls

You can disable cookies by going to your browser settings. However, disabling essential cookies may mean that some features of the site are unavailable.

9 Your Rights

You have the following rights regarding your personal information:

• Right to access: You have the right to know what information we hold about you.
• Right to rectification: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to erasure: In certain circumstances, you have the right to request that your information be deleted (where there is no legal obligation to retain it).
• Right to restrict processing: In certain circumstances, you can request that processing of your information be limited.
• Right to object: You can object to your information being used for marketing purposes.
• Right to data portability: You can request your information in a structured, readable format.
• Right to withdraw consent: For any information processed on the basis of consent, you may withdraw that consent at any time.

To exercise any of these rights, contact us at [email protected]. We will process your request within a reasonable timeframe.

10 Protection of Minors

77fbc is a platform operated solely for persons aged 21 or above. We do not knowingly collect any information from minors. We verify age at the time of registration, and immediate action is taken if a minor is suspected.

If you are aware that a minor is using our platform, please notify us immediately at [email protected].

11 International Data Transfers

77fbc uses servers and service partners in various countries. Your information may be processed or stored outside Bangladesh. In such cases, we ensure that equivalent protections to those described in this policy are in place in the relevant country or with the relevant service provider.

Our gaming software partners (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft) operate their own server infrastructure and follow their own privacy policies.

12 Changes to This Policy

77fbc reserves the right to amend or update this privacy policy at any time. For significant changes, we will notify you in the following ways:

• By posting a notice in a prominent location on the website
• By sending a message to your registered email address
• By displaying a notification after you log in to your account

Changes take effect from the date the updated policy is published. Continued use of the platform after a change means you have accepted the new policy. We therefore recommend reviewing this policy regularly.

13 Responsible Gaming and Data Protection

77fbc takes responsible gaming seriously. We analyse your gaming behaviour data to identify problematic gaming patterns early and provide the necessary support. This information is used solely for your protection.

To learn more about responsible gaming, read our Responsible Gaming page.

14 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us: